Today’s Lightning Deal says it includes Bonus Fantastic Four Seasonal Vault Tokens. But when I purchased it, no tokens were provided. Did anyone else have this happen when they purchased the Lightning Deal?
Yup, I didn’t get any tokens for the vault as well.
Yes, same happened to me.
I took a screenshot of the wording and submitted a ticket to CS. I’m sure it will be high on their priority list and I will hear back around February 2027.
Same here. Thought maybe I had read it wrong.
Same thing here. I noticed before purchasing that the Vault tokens weren’t pictured next to the other covers. Screenshots in this thread:
https://forums.505go.com/discussion/comment/1060577#Comment_1060577
Same for me.
The line has been crossed, I shall make sure that today is seared into their memories.
Fear the forthcoming, you have been warned.
Love the passion, however..
I looked at my screenshots and I figured out the screw up. It’s a typo. With these lighting deals for hp, the cost is either 200 or 400 hp. 200 is for what we all got today, 10 elite tokens. If we were gonna get the elites and vault tokens, it would’ve cost 400. Keeping my fingers crossed that they gift em to us for still being here. I’d really like to pull that 3a4 torch.
Will we need to submit also a ticket?
But that date seems to be accurate 
Yes, please message our CS team and they’ll take care of this for you!
There’s extra token that comes with the purchase? I didn’t know so no screenshot. Still eligible to ask CS team for those extra tokens?
I would think they can track all your purchases.
I shall not beg for something that was rightfully mine
Curse bcs
Curse their heads shoulders knees & toes
Knees and toes
@Borstock said:
@kuntilanak said:
There’s extra token that comes with the purchase? I didn’t know so no screenshot. Still eligible to ask CS team for those extra tokens?I would think they can track all your purchases.
I mean if they can track all the purchases, why do I need to submit a ticket. Why not blanket anyone that made the purchase get the tokens instead of bogging down CS.
Were there ppl that got the tokens when they bought them? Have they updated the contents so now it is correct? FWIW I bought and can’t see if they updated the deal to include them or remove the verbiage from the deal.
Two tokens were missing, bro
Emailing through tears
@Codex said:
@Borstock said:
@kuntilanak said:
There’s extra token that comes with the purchase? I didn’t know so no screenshot. Still eligible to ask CS team for those extra tokens?I would think they can track all your purchases.
I mean if they can track all the purchases, why do I need to submit a ticket. Why not blanket anyone that made the purchase get the tokens instead of bogging down CS.
Were there ppl that got the tokens when they bought them? Have they updated the contents so now it is correct? FWIW I bought and can’t see if they updated the deal to include them or remove the verbiage from the deal.
Maybe they can track the purchase but not what you actually get? Maybe it isn’t a universal bug? I really don’t know.
@WilliamK1983 said:
@ThisisClemFandango said:
Same for me.
The line has been crossed, I shall make sure that today is seared into their memories.
Fear the forthcoming, you have been warned.Love the passion, however..
I looked at my screenshots and I figured out the screw up. It’s a typo. With these lighting deals for hp, the cost is either 200 or 400 hp. 200 is for what we all got today, 10 elite tokens. If we were gonna get the elites and vault tokens, it would’ve cost 400. Keeping my fingers crossed that they gift em to us for still being here. I’d really like to pull that 3a4 torch.
This is what I was thinking as well. Plus the image only shows the 10 elite tokens. Usually it would also show the 2 gold vault tokens in the image when they are included.
@Borstock said:
@Codex said:
@Borstock said:
@kuntilanak said:
There’s extra token that comes with the purchase? I didn’t know so no screenshot. Still eligible to ask CS team for those extra tokens?I would think they can track all your purchases.
I mean if they can track all the purchases, why do I need to submit a ticket. Why not blanket anyone that made the purchase get the tokens instead of bogging down CS.
Were there ppl that got the tokens when they bought them? Have they updated the contents so now it is correct? FWIW I bought and can’t see if they updated the deal to include them or remove the verbiage from the deal.
Maybe they can track the purchase but not what you actually get? Maybe it isn’t a universal bug? I really don’t know.
Wow. If that is remotely true, it would be worse than unity debacle.
@BriMan2222 said:
@WilliamK1983 said:
@ThisisClemFandango said:
Same for me.
The line has been crossed, I shall make sure that today is seared into their memories.
Fear the forthcoming, you have been warned.Love the passion, however..
I looked at my screenshots and I figured out the screw up. It’s a typo. With these lighting deals for hp, the cost is either 200 or 400 hp. 200 is for what we all got today, 10 elite tokens. If we were gonna get the elites and vault tokens, it would’ve cost 400. Keeping my fingers crossed that they gift em to us for still being here. I’d really like to pull that 3a4 torch.
This is what I was thinking as well. Plus the image only shows the 10 elite tokens. Usually it would also show the 2 gold vault tokens in the image when they are included.
Exactly. I don’t even read the text. I see what’s offered and the hp cost and decide. But, per s0kun, I put a ticket in.
@WilliamK1983 said:
@BriMan2222 said:
@WilliamK1983 said:
@ThisisClemFandango said:
Same for me.
The line has been crossed, I shall make sure that today is seared into their memories.
Fear the forthcoming, you have been warned.Love the passion, however..
I looked at my screenshots and I figured out the screw up. It’s a typo. With these lighting deals for hp, the cost is either 200 or 400 hp. 200 is for what we all got today, 10 elite tokens. If we were gonna get the elites and vault tokens, it would’ve cost 400. Keeping my fingers crossed that they gift em to us for still being here. I’d really like to pull that 3a4 torch.
This is what I was thinking as well. Plus the image only shows the 10 elite tokens. Usually it would also show the 2 gold vault tokens in the image when they are included.
Exactly. I don’t even read the text. I see what’s offered and the hp cost and decide. But, per s0kun, I put a ticket in.
Stupid question… 
How do we create the ticket?